Privacy Policy

Clever Minds Digital Solution, Inc. Privacy Policy Notice

We may update this Privacy Policy to reflect needed changes in our policy to comply with the law. In such cases, we encourage you to check for updates on our Privacy Policy, if notified. This is available in our website or app for your information and reference.

At Clever Minds Digital Solutions Inc., we prioritize the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our LuvPark mobile application (referred to as the “App”). By using the App, you agree to the terms outlined in this Privacy Policy.

This Policy sets out to inform our customers and other owners of personal data of our adherence to the privacy principle of: transparency, legitimate purpose, and proportionality, and such other relevant requirements in the collection, processing, storage, transmission and retention of personal data as required by applicable privacy laws that specifically include the Philippine Data Privacy Act of 2012 (“DPA”), and its implementing rules and regulations (“DPA IRR”). This also outlines how Luvpark collects and processes your personal information during the use of Luvpark’s platforms such as but not limited to the Luvpark app and website.

We may update this Privacy Policy to reflect needed changes in our policy to comply with the law. In such cases, we encourage you to check for updates on our Privacy Policy, if notified. This is available in our website or app for your information and reference.

Information We Collect

Personal Information: When you sign up for an account or use certain features of the App, we may collect personal information such as your name, email address, phone number, profile picture, geolocation, and information about the device you use to interact with us.

Sensitive Personal Information (SPI) is any information that falls under the category of personal information with higher security impact as described in applicable privacy law. This information includes but not limited to: marital status, cardholder data (CVV/CVC, Expiry Date), tax returns, government issued numbers peculiar to an individual (ex. SS, GSIS, UMID, etc.) information on IDs issued by private companies that are duly registered with the Securities and Exchange Commission, and student IDs for those who are not yet of voting age (below 18 years old).

1. Usage Information: We collect information about how you interact with the App, including your activity, preferences, and device information (such as device type, operating system, and browser type).

2. Location Information: With your consent, we may collect precise location data from your mobile device to provide location-based services within the App. How We Use Your Information

3. To Provide and Improve the App: We use the information collected to deliver the features and services of the App, personalize your experience, and enhance the overall functionality of the App.

4. Communication: We may use your contact information to send you updates, newsletters, promotional materials, and other communications related to the App. You can opt out of these communications at any time.

5. Analytics and Research: We may analyze user behavior and trends to improve our services, develop new features, and conduct research.

Information Sharing and Disclosure

Service Providers: We may share your information with third-party service providers who assist us in operating the App, conducting business activities, or providing services on our behalf.

Legal Compliance: We may disclose your information in response to legal requests, court orders, or to comply with applicable laws and regulations.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We value and respect your rights afforded to you in terms of the privacy of your Personal Data under the Data Privacy Act of 2012. This privacy notice is part of our demonstration of keeping your right to be informed that we collect, process, use and share. With regard to your right to access, we can provide you the Personal Data you have entrusted us, provided that such information is not deemed confidential or proprietary by Luvpark, or that your request for Personal Data is reasonable and with lawful reason. You have the right to suspend, withdraw, or order the blocking, removal, or destruction of your Personal Data in our processing systems upon discovery and substantial proof that your Personal Data is no longer necessary for the purpose or purposes for which it was collected, and for such other cases provided in the Data Privacy Act of 2012. We will mark your account in our database as “inactive “or “deactivated” but will have to retain your account information in our systems in compliance with the retention period as prescribed by another law, the Anti-Money Laundering Act. When you feel that the Personal Data we hold about you is not complete or updated, we have provided you with a self-service facility within the Luvpark App for you to update your data in your User Profile in relation to your rights to rectification. You have the right to seek indemnity for damages sustained, if any, due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your Personal Dat

Children’s Privacy

The App is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on this page. Your continued use of the App after the changes have been made indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at support@luvpark.ph

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